I’m sure at one point or another you have been on a website with Live Chat capabilities. Maybe you have thought about investing in a Live Chat service for your own business, but aren’t completely sure if it is worth it… What the benefits are… Why it is even beneficial… Today we will be breaking down the top benefits of Live Chat software so you can make an informed decision for your business.
Live Chat is a wonderful inexpensive option. Many of the Live Chat companies tend to be much less expensive than traditional phone services, costing about 20-30% less.
Live Chat is capable of providing extremely rapid results to user problems. Forgotten passwords? 404 errors? Customer issues? On average, it takes less than a minute to resolve a query using Live Chat software!
According to the American Marketing Association study, live chat can increase conversions by 20 percent or more! It is also stated that the ROI from typical Live Chat software is approximately 300%. Finally this study also concludes that customers who use Live Chat are three times more likely to make a purchase!
If you want a convenient communication option that your clientele will love, then Live Chat is perfect. Not only it is easily accessible, negating the need for users to search for contact information, it also allows users to continue using your site with minimal interruption while still communicating with your team.
Breaks Down The Language Barrier
No more worry about the language barrier for international businesses. Live Chat has the capability to translate back and forth in real time, making it simple for individuals of different languages to communicate!
Built in Analytics
In the back end, Live Chat gives you access to some really impressive and useful analytics. With your software you can get reports on usage, customer satisfaction, agent performance and more all in real time!
So if you are interested in LiveChat, contact the experts at Netsource Media today to get you set up with LiveChat for your business today! It is a valuable investment into your business that can change the way you engage with clients for the best.
The NetSource Media web design team is proud to launch a new mobile responsive website for Masters RV in Greenwood, SC – using our exclusive CMS system, SiteSource 4.0. Continue reading “Masters RV Launches a New Website”
The NetSource Media web design team is proud to announce a new and improved website for Highway Trailer Sales in Oregon. Highway Trailer Sales needed a new website to stay up to date on technology and meet their customers’ needs.
Continue reading “Highway Trailer Sales Launches New Website”
With new social media “apps” popping up daily, it can be hard to keep up with the latest trends. However, trying to add every new platform to your marketing strategy can do more harm than hurt. Instead of jumping on every new app you see, try focusing on some of the most popular platforms that have been around for more than a few years. Today’s blog will give you some insights and tips on using Pinterest and Instagram to grow your dealership. Continue reading “How to Use Pinterest & Instagram for Your Dealership”
Does your Dealership have a strong Online Presence?
This fundamental question is one continuously forgotten by dealers across the nation but is the most critical question to answer in today’s competitive landscape. Whether you’re the leader in the local market or if you are nipping at the heels of the top dog, success will ultimately be determined by how well you promote your brand online and connect to the users that matter. There are no magic tricks, gimmicks or voodoo, only experts with the knowledge and tools to provide you with results. At Netsource Media, our experts are involved with everything in the digital world including, Web Design, SEO, Social Media, Paid Advertising, Google, & Remarketing. This comprehensive guide will aid you in understanding everything offered at NetSource Media, how each service helps your business and which platforms are right for you. Continue reading “Build Your Dealerships Online Presence”